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Frequently Asked Questions

Welcome to the Magnitech FAQ page! Whether you're new to magnetic products or a seasoned pro, we're here to help. Below, you'll find answers to some of the most common questions our customers ask. If you can't find what you're looking for, don't hesitate to reach out to us!

General Questions

What types of magnetic products does Magnitech offer?

We offer a wide range of magnetic products, including Neodymium Magnets, Magnetic Tape, Magnetic Sheeting, Ferrous Film, Self-Adhesive Magnets, and custom or bespoke magnetic products. Whether you need magnets for a DIY project, industrial application, or custom solution, we have what you need.

How strong are Neodymium Magnets?

Neodymium Magnets are the strongest type of permanent magnet available. Their strength depends on their grade and size. For example, an N52 grade Neodymium Magnet is extremely powerful and is often used in applications requiring a high magnetic force. Please handle them with care to avoid injury or damage to nearby electronics.

What is Ferrous Film, and how is it used?

Ferrous Film is a flexible, iron-containing material that allows magnets to stick to it. It’s perfect for creating magnetic surfaces on non-magnetic materials, like walls or displays. You can easily cut it to size and apply it where needed.

Can I cut Magnetic Tape or Sheeting to size?

Yes! Our Magnetic Tape and Sheeting can be easily cut to your desired size using regular scissors or a utility knife. This makes them ideal for custom projects where specific dimensions are required.

What is the difference between Magnetic Tape and Self-Adhesive Magnets?

Magnetic Tape is a flexible magnetic strip that usually comes with an adhesive backing, allowing it to stick to surfaces. Self-Adhesive Magnets are individual magnets or magnetic strips that also come with an adhesive backing. While Magnetic Tape is continuous and flexible, Self-Adhesive Magnets are often used for more targeted applications.

Do you offer custom or bespoke magnetic products?

Absolutely! We specialise in creating custom magnetic solutions tailored to your specific needs. Whether you need a unique shape, size, or strength, we can work with you to design the perfect product. Contact us to discuss your project.

Technical Questions

How do I know which strength of magnet to choose?

Choosing the right magnet strength depends on your application. For general use, lower-strength Neodymium Magnets might be sufficient. However, for industrial purposes or heavy-duty tasks, a stronger magnet (like N52 grade) is recommended. If you're unsure, our team is happy to help you find the right magnet for your needs.

Can Neodymium Magnets lose their strength over time?

Neodymium Magnets can lose a small percentage of their magnetism over a long period, especially if exposed to high temperatures or physical damage. However, in normal conditions, they retain their strength for many years.

Is it safe to use magnets around electronic devices?

While Neodymium Magnets are incredibly strong, they can interfere with or damage electronic devices if placed too close. Always keep strong magnets away from devices like smartphones, computers, and credit cards to avoid potential issues.

 How should I store my magnets?

Store magnets in a cool, dry place away from electronics and other magnets. Keep them out of reach of children, as they can be dangerous if swallowed or handled improperly. For large or strong magnets, using spacers or keeping them in a protective container can prevent accidents.

How do I place an order with Magnitech?

Placing an order is easy! Simply browse our online store, add the products you need to your cart, and follow the checkout process. If you need help, our customer support team is here to assist you.

Do you ship internationally?

Yes, we ship our products worldwide! Shipping rates and delivery times will vary depending on your location. You'll see the shipping options available to you during the checkout process.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receipt for a full refund or exchange, provided the items are in their original condition. Please contact our support team to initiate a return. Read more here

How long will it take to receive my order?

Shipping times vary depending on your location and the shipping method you choose at checkout. Generally, orders are processed and shipped within 1-2 business days. You’ll receive a tracking number once your order has been shipped.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order online and see its estimated delivery date.

Custom Manufacturing at Magnitech

What products do you manufacture?

At Magnitech, we specialise in the custom manufacturing of double-sided tapes, magnetic sheeting, steel tape, and magnetic tape. These materials are designed for a wide range of applications, from industrial uses to custom projects. Our products are available in various formats, including strips, pads, sheets, and die-cut components.

Can you customise the size and shape of your products?

Yes, we offer complete customization of our products to fit your specific requirements. Whether you need strips, pads, sheets, or die cuts, we have the capability to convert materials into the exact dimensions and shapes needed for your project.

What is die cutting, and how can it benefit my project?

Die cutting is a process we use to shape materials like tape or magnetic sheeting into custom forms. This process ensures precision and consistency across large quantities, making it ideal for projects requiring specific shapes or sizes. Die-cut parts can improve efficiency and reduce waste in your application.

What industries do you serve?

Magnitech works with a broad range of industries, including automotive, packaging, electronics, retail, and more. Our products are versatile and can be customised to meet the needs of various applications across different sectors.

What is the turnaround time for custom orders?

Turnaround time depends on the complexity of your order and the materials being used. We strive to deliver all custom manufacturing projects promptly while ensuring the highest level of quality. For more specific timelines, please contact us directly.

Do you offer prototypes or samples before full production?

Yes, we can provide prototypes or samples to ensure the product meets your specifications before moving to full-scale production. This allows you to evaluate the quality and functionality of the custom-manufactured materials.

How can I place a custom order or get more information?

To place a custom order or discuss your specific needs, feel free to contact us directly through our website or by phone. Our team will work closely with you to understand your requirements and provide the best solution.

Still Have Questions?

If you have any other questions or need further assistance, feel free to reach out to us through our contact page or by emailing our customer support team. We're here to help!

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